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| FREQUENTLY ASKED QUESTIONS |
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| How do I book a shipment with you? |
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| What can Gee Offshore do to help my shipment? |
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| How do I pay for my shipment? |
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| What are your conditions of carriage? |
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| What are your packaging recommendations? |
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| Do I require insurance cover? |
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| Do you ship hazardous/dangerous goods? |
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| What is Jersey GST? |
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| What paperwork do I need? |
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| Do you ship from the Islands to the UK? |
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| How do you provide Proof of Delivery? |
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How do I book a shipment with you?
We want to make booking a job as easy as possible.
You can call us on - 01274 48 48 48
You can fax us on - 01274 48 48 46
You can email us on - sales@geeoffshore.co.uk.
We will contact you to confirm your booking and arrange your collection.
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What can Gee Offshore do to help my shipment?
We provide the following.
- Keep you informed.
- Provide necessary paperwork where required.
- Provide PODs and return your own paperwork when requested.
- Colour coded ID tape for each island.
- Delivery notes and labels for each consignment.
- Customs declaration where applicable.
- Contact the consignee on your behalf to arrange deliveries.
- Arrange for special deliveries such as Police escorts, Hiab off-loading.
- Tail-lift deliveries.
Lets us know if you have any special requirements and we will be pleased to assist.
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How do I pay for my shipment?
We accept cheques made payable to "Gee Offshore" and BACS payments (please contact us for our BACS details).
We offer a credit account for regular customers. If you want to apply for a credit account
we require you to pay for the first consignment and then fill out and return our Credit Application Form.
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What are your conditions of carriage?
We carry goods under the Road Haulage Association (RHA) Conditions of Carriage 2009 -
membership number 0008107-000. Copies are available here.
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What are your packaging recommendations?
As all shipments involve transit by sea, items should be suitably packaged to endure long sailings and rough seas - see image below.
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Do I require insurance cover?
We advise that Marine Cargo Insurance Cover is provided for all shipments in transit.
Carriers’ terms and conditions can limit liability in the event of loss or damage.
The law sets limits on the compensation carriers are required to pay. There is no guarantee
of a recovery against a carrier for loss or damage to goods and if a recovery is successfully
made it is frequently not for the full amount of the loss. If you do not have existing
insurance arrangements we can offer competitive rates for marine insurance via the Beazley Group.
If you would like us to arrange adequate insurance please notify us prior to shipping.
For further information please download our Marine Cargo Policy - Key Facts and
Marine Insurance Clauses or
contact us on 01274 484848.
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Do you ship hazardous/dangerous goods?
Yes, we carry hazardous/dangerous goods and require you to provide a Dangerous Goods Note (DGN)
and TREM card. Please be aware that since part of the transit is by sea, special attention should be
paid to marine pollutants. Additional information regarding dangerous goods can be found
here.
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What is Jersey GST?
The States of Jersey introduced a Goods and Services Tax (GST) on 6 May 2008
which is charged on most imported items. The current rate is 5% on imported goods exceeding
£135 (was £240 up to 01 October 2020) and payment is the responsibility of the consignee. Once goods have arrived
in Jersey they may be detained pending a GST declaration or payment. If you are a Jersey resident and
not registered with Jersey Customs we will provide you with a Consignment Line Code (CLC) number.
Jersey Customs will require the CLC number and, if not already declared, the value of the
goods and freight costs. Also, Jersey Customs may ask you for a copy of the original invoice.
GST information for individuals importing goods
Jersey Customs - enter your CLC number
Use the above links for further information or contact
Jersey Customs on 01534 448088 or
email them on
customs.gst@gov.je
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What paperwork do I need?
We provide all the relevant paperwork where necessary, such as delivery notes and labels.
Simply provide us with the collection address, delivery address and contact details and we'll do the rest.
Goods shipping to the Channels Islands are classed as non-EU exports and require a commercial invoice.
We work with Jersey and Guernsey Customs and declare all shipments on your behalf.
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Do you ship from the Islands to the UK?
Yes, we offer a full service for imports and return shipments to the UK. We can assist you
with the necessary paperwork. Please contact us with your requirements.
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How do you provide Proof of Delivery?
We scan and archive all our proof of delivery paperwork. We currently email PODs as requested
and are currently making PODs available online to registered customers. If you require a copy POD with
invoice please inform us.
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If you require any further assistance please contact us on 01274 48 48 48.
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